Privacy Policy

CP

Certified Plumbing & Drains

Privacy Policy

Last updated: July 23, 2026

Certified Plumbing & Drain Service ("Certified Plumbing," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit certifiedplumbingmi.com (the "Site") or use our services, how we use it, and the choices you have.

Information We Collect

We collect information in two ways: information you provide directly and information collected automatically.

Information you provide. When you schedule an appointment, request an estimate, call us, or contact us through the Site, you may provide:

  • Name and contact details, such as phone number, email address, and service address
  • Details about your plumbing service request
  • Any other information you choose to share with us

Information collected automatically. When you browse the Site, we and our service providers may automatically collect:

  • Device and browser information, such as IP address, browser type, and operating system
  • Usage information, such as pages viewed, time on page, and how you arrived at the Site
  • Cookies and similar technologies, described below

How We Use Your Information

We use the information we collect to:

  • Schedule, provide, and follow up on plumbing services
  • Respond to your questions, estimates, and service requests
  • Communicate with you about appointments and service updates
  • Improve our Site, services, and customer experience
  • Understand how visitors use the Site through analytics
  • Comply with legal obligations and protect our legal rights

Cookies and Analytics

The Site uses cookies and similar technologies to function properly and to help us understand how visitors use it. We use Google Analytics to collect anonymized usage statistics such as pages visited and time on site. Google Analytics may set its own cookies. You can learn how Google uses data at policies.google.com/technologies/partner-sites and opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

You can also set your browser to refuse some or all cookies. Parts of the Site may not function properly without them.

Third-Party Services

We use trusted third-party services to operate the Site and our business, which may process limited visitor information on our behalf:

  • Google Analytics for website usage statistics
  • Trustindex to display customer reviews published on Google
  • Website hosting and scheduling providers used to deliver our services

These providers are only permitted to use your information to perform services for us. Links on the Site may take you to third-party websites, such as Google, whose privacy practices are governed by their own policies.

How We Share Information

We do not sell your personal information. We share information only:

  • With service providers who help us operate the Site and deliver services
  • When required by law, legal process, or to protect our rights and safety
  • In connection with a business transfer, such as a sale or merger, should one occur

Data Retention and Security

We keep personal information only as long as needed for the purposes described above, including recordkeeping for completed service work, and as required by law. We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices and Rights

You may contact us at any time to:

  • Ask what personal information we have about you
  • Request that we correct or delete your personal information
  • Opt out of non-essential communications from us

Depending on where you live, you may have additional privacy rights under applicable law. We will honor valid requests as required.

Children's Privacy

The Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was most recently revised. Continued use of the Site after changes means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us: